📊 Call Center Dashboard
📞
156
Total Calls
✅
142
Answered
❌
14
Missed
📈
91%
Answer Rate
💬
23
Messages
📋
8
New Contacts
📋 Recent Activity
| Time | Type | Contact | Details | Status | Agent | Actions |
|---|---|---|---|---|---|---|
| 2:34 PM | 📞 Call | John Smith (555) 123-4567 |
Service inquiry - 3m 45s | Answered | Jane Smith | |
| 2:28 PM | 💬 Message | Sarah Johnson (555) 987-6543 |
Appointment confirmation | New | - | |
| 2:15 PM | 📋 Contact | Mike Davis mike@email.com |
Service quote request | New | - |
👥 Team Performance Today
| Agent | Calls Handled | Avg Duration | Messages | Status |
|---|